The panelists shared 5 tips to ensure success:

  1. Find the right fit with an influencer and allow him or her the creative freedom to authentically represent the brand.
  2. Build strong, community-level connections, and allow diverse voices to represent the brand.
  3. Empower local franchisees and unit-level employees to voice their opinions over social media, since they are the ones closest to the communities they serve.
  4. Leverage mascots, events, and social media activations to generate excitement and engagement.
  5. Develop strategic partnerships with larger brands to raise visibility and credibility, while remembering that the fit must be authentic, too.
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