Dreambox Creations, Inc. and its affiliates (“we,” “us,” “our,” or “Dreambox”) care about your privacy and treat your personal information with respect and sensitivity. Our Privacy Statement is intended to describe how we collect and use your personally identifiable information. This Privacy Statement applies to information we collect through our website located at www.wearedreambox.com and our mobile application (“App”) as well as any information collected in any of our restaurants or via social media. (Our website and App are collectively referred to as, the “Sites” and each, a “Site.”) We update this Privacy Statement from time to time and we post the updated Statement on this page. This Statement is part of our Terms of Use Agreement. Please click here to see that Agreement. We encourage you to check our website frequently to review the most up-to-date versions of our Privacy Statement and Terms of Use. By using the Sites, you are accepting and consenting to the terms of the most recent version of this Privacy Statement and our Terms of Use. Capitalized terms used in this Privacy Statement that are not defined herein have the meaning used in the Terms of Use Agreement.
INFORMATION WE COLLECT
a. Personally Identifiable Information: In general, you can visit www.wearedreambox.com without telling us who you are or providing us with any information. However, our Sites offer certain features or services that require you to share certain information that personally identifies you with us or our third-party service providers (“Providers”). For purposes of this Privacy Policy, “Personally Identifiable Information,” or “PII” means your name (last name combined with first name or first initial), your email address, your phone number, and your physical address. Some Services require you to disclose certain types of PII while making the disclosure of some types of information optional. You may also be asked to generate a username and password for future access to an account related to your use of Services.
b. Social Networking Information: We may provide the opportunity for you to post information about yourself and/or your experiences with us through various social media websites (e.g., Facebook, Twitter, Instagram, Google Plus, and Pinterest), including for purposes of entering any contest or sweepstakes. Remember that any information you post will become publicly available, so please use discretion. We may ask you to share information about you stored on social networks and other third-party services in order to personalize your experience on the Site. This information may include PII, such as your username or ID and email address. We may use your PII to locate you via social media for marketing purposes.
c. Contact information for email newsletters, emails: From time to time, we send newsletters, emails, and/or other communications to share information about the Sites, the Services, special events, or our brand. If you have registered with any of our Sites, you are likely to receive such communications. You may opt out of receiving promotional email communications from us by following the instructions or links contained in the communications when we send them to you. Please note that if you opt out of receiving promotional communications, you may still receive transactional communications from us, including emails about your account or your purchases.
e. Information collected for Surveys: From time-to-time, we may request PII from you via surveys. At times, you may have to register to vote or to take part in a survey. All survey participation is, of course, voluntary, and you will be able to decide what information to provide. Internet or other electronic network activity information, including, but not limited to, IP addresses, browsing history, search history, cookies, information about your interaction with our websites or mobile application, and geolocation data. In addition, we may collect location information, including geolocation information provided through our website’s server logs, our mobile application, and through Google Analytics for our Website by your device interacting with our website, or associated with your Internet Protocol (IP) address, where we are permitted by law to process this information.
COOKIES AND TRACKING TECHNOLOGIES
a. Cookies We and our Providers may use cookies and other tracking technologies (“Tracking Technologies”) on our Sites to collect and store certain information about usage in order to personalize our Sites for you, improve our Sites, improve our Services, and advertising, and to help us remember you and your preferences when you revisit our Sites. A cookie is a text file that our Site transfers to your computer’s hard drive for record-keeping purposes and to enhance the quality of your visit to our Site. The cookie assigns a random, unique number to your computer. It does not contain information that would personally identify you, although we can associate the cookie with any personal identifying information that you provide us while visiting our Site. Our cookie may record “clickstream” information (data reporting the URLs or names of the pages on our Site that you have visited) and other useful information about your interaction with our Site. If you prefer not to receive cookies while browsing our website, most internet browsers permit you to regulate the use of cookies through your browser settings or other commercially available software. Doing so, however, may prevent you from accessing some of our sites’ features. Consult your browser settings for information on disabling cookies while using our Site. We may collect information about your browser or device, such as the type of device you are using, your operating system, your browser, and your internet protocol (“IP”) address. An IP address is a number that is automatically assigned to your computer whenever you access the internet. Our computers identify your computer by its IP address. When you request web pages from a Site, our computers automatically log your IP address. We use a tool called “Google Analytics” to collect information about your use of the Sites, such as how often you visit the Site, what pages you visit when you do so, what sites you used before coming to the Site. Google Analytics may use cookies and similar technologies to collect and store such information. When analyzed, this data helps us understand how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like. We do not combine the information collected through Google Analytics with any other information to personally identify you. We may permit our Providers to access this data for our purposes and our benefit as described above. You can prevent Google Analytics from recognizing your device on return visits by disabling cookies on your browser. For more information on how Google Analytics collects and uses data please see “How Google uses data when you use our partners’ sites or apps” (located at google.com/policies/privacy/partners/) or any other URL Google may provide from time to time).
b. Location Information. If you are using our App and have location services enabled on your device, we may collect information about the location of your device, including GPS location, for purposes of improving our services, providing you with information regarding restaurants near you, enabling you to remote order and pay for our products, or delivering products or having products delivered by a Provider. Depending on the settings on your device, we may receive location information even if you are not directly interacting with the App. If you do not wish to share this information with us, you can adjust your locations settings or turn them off for our App. Information we receive from Providers is used for the same purposes we describe herein. We may also receive location information from Google Analytics.
USE OF INFORMATION
We may use personal information and non-personal data we collect for our own research and commercial purposes. This information includes, without limitation, the areas/features our users visit most frequently, user preferences, and location information. We use this information to improve the Site, improve the Services, and for marketing purposes. We may combine information that we collect from you from different means online as well as offline (or through the App) into one customer database and use that information in order to communicate with you and to determine what information to send to you. We use your PII in order to store your preferences, improve your experience on the Sites, to send communications, advertisements, and information to you (including via social media) regarding the Sites, and our brand. We may share your PII with our Providers for these purposes. We reveal PII collected on our Sites to unaffiliated third parties if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) we determine in our sole discretion it is necessary or reasonably required to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property, or safety of our users or others (e.g., to a consumer reporting agency, the police, or other authorities for fraud protection, etc.); (4) the disclosure is done as part of an actual or contemplated purchase, transfer, or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) the information is provided to our Providers for the purposes described in this Privacy Statement (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.). Except as otherwise stated in this section, we do not share your PII or your Credit Card Information with any third parties except our Providers in connection with their provision of services to us or you. In the event the Sites or any Services require you or permit you to interface with a Provider, you may be subject to that Provider’s separate terms of use and privacy statement. To the extent you accept a Provider’s terms of use or privacy statement, we are not responsible for that Provider’s use of your information.
CHOICE AND ACCESS
If you do not wish to receive notices from us in the future, you can “opt out” by contacting us at the address indicated at the end of this Privacy Statement or by following the procedures stated in any communication. To review your PII, make any changes or corrections or to request that we remove your information please contact us at the address listed below or update your profile on our Site. We will try to complete your request as promptly as possible. Any changes will affect only future uses of your PII.
SECURITY
We store and process PII on servers and computers we control in the United States because we take the security of your information seriously, we use reasonable technical and administrative security measures designed to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to data centers, and information access authorization controls. While we have implemented reasonable security measures, please keep in mind that “perfect security” does not exist on the internet or elsewhere and no transmission of information is guaranteed to be completely secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise data security. You acknowledge and agree to assume this risk when communicating with us. You are also responsible for maintaining the confidentiality and security of any member name and password you use in connection with the Sites. If you believe that your account information is being used in an unauthorized fashion, you must contact us immediately.
PROTECTING CHILDREN’S PRIVACY
We do not knowingly collect PII from anyone under 13 years of age (a “Minor”) except as permitted by law. As stated in our Terms of Use, persons using our Site must be 13 years of age or older. We are committed to protecting Minors’ privacy online and meeting the requirements of the federal Children’s Online Privacy Protection Act. We do not publish names, ages, or images of anyone under 13 without first receiving parental or guardian consent. If you have knowledge that a child under the age of 13 has submitted PII to us or if parents or guardians want to review, change or delete their child’s registration information, simply contact us below. Parents will be required to provide verification in order to access or change information. If we are aware that a Minor who is not registered on our Site contacts Dreambox through an email, we will respond to that email on a one-time basis (with a statement that use of our Site by minors violates our Terms of Use) without obtaining parental consent and we will delete the email address. We will not use that email address to contact the Minor thereafter.
LIMITATION OF LIABILITY
By providing us with any PII or other information and by using our Sites you expressly and unconditionally release and hold us and our Providers harmless from any and all liability for any injuries, loss, or damage of any kind arising from or in connection with the use and/or misuse of your PII or other information about you. In addition, while we take efforts to ensure the proper and appropriate use of data by our Providers and third parties that may receive your information from us, we cannot be liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your PII caused by those Providers and third parties.
INTERNATIONAL USERS
This Site is operated from the United States and intended to be used by users located in the United States. Laws in the United States may differ from the laws of your home country. By providing information to us through the Sites, you authorize us to transfer, store, and process your information in the United States and in accordance with this Privacy Statement.
CONTACT US
This site is owned and operated by Dreambox Creations, Inc. If you have any questions or suggestions with respect to this Privacy Statement, or if you wish to ask us to delete, correct, or show you your information as provided above, simply click on contact us.
Dreambox Creations, Inc.
667 Cliffside Drive
San Dimas, CA 91773